Is it safe to use my credit card?
Absolutely. We use the latest SSL encryption technology to keep your information safe. I guarantee that each purchase you make is protected and safe. If fraudulent charges are ever made, you will not have to pay for them.

What is your privacy policy?
We are committed to respecting and protecting your privacy and believe that our site should be a safe environment for anyone who visits and purchases. As a seller of information-related products, I am also committed to providing you the best possible online service and experience as well as the best products. Here are complete details on our Privacy Policy.

What are my payment options?
We accept American Express, MasterCard, Discover and Visa. All transactions are processed through our parent company, Opin Marketing, Inc. These appear on your credit card statement as originating either from OPINMARKETING or VIDEOSUCCESS. You may also make your purchase via telephone at 1-517-333-6173.

We also accept Paypal on all merchandise and some membership payment plan options.

What are my shipping options?
We ship our products around the world. U.S. orders are shipped First Class Mail. Canadian orders are shipped Global First Class Mail. Shipping may be extra on International orders. Priority Mail is available within both the U.S. and Internationally, at an additional fee. Check the shipping options when you place your order. If you would like to request overnight shipping or make other arrangements, please note that in your order.

What about digital products?
Some products are eBooks which you will download once the order is complete. You'll receive download instructions moments after your order is confirmed on a new secure page.

How long will it take for me to receive my order?
We fill most every order within 24 hours of receipt. You never have to wait long.

Can I return my purchase?
Yes, you can return any product within 30 days of your original purchase - no questions asked.

How do I contact you?
You have several options: just contact us and we'll be in touch with you shortly.

When are your operating hours?
We're here to serve you weekdays from 8 am - 5 pm EST.

I'm a VBA Member. Do I get a discount on merchandise ordered?
Yes. Video Business Advisors members receive ae 20 percent discount on all our products. In addition, members of the Video Business Advisor generally get advance notice of new product offerings. More info here.

Thank you for letting us serve you!

Steve Yankee

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